In this thought leadership video we have a conversation around community engagement and what that truely means. It’s so important to ensure that the community has a voice in designing and delivering services. We must aim to ensure that the community has sufficient representation and that their voices are heard to develop services that meet their needs. That community engagement is working with the community, co-designing services with them, not to them.
Steve Carey, Government Director of the Impact Collective discusses these thought leadership points to bring balance to the conversation between agency and community when co-designing services.